Webinar Slides: The Customer Advocate Equation: Content, Customer Experience & Confidence
Thank you for attending our BrightTALK webinar on creating true customer advocates through customer experience (CX) mapping and creating a more effective content strategy! Please fill out the form to the right to access the slides used in the presentation.
In these slides, you’ll find:
- Information on how to define a customer from a customer advocate and what makes advocates so valuable
- A comprehensive overview of what customer experience looks like today
- An explanation of why content matters to customer experience
- Steps on how to create a content journey that supports a better customer experience
- …and more!